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Billing and Membership
This section contains information about setting up and managing your account and membership level, as well as the var...
- Membership Plans
- Compare StreamPlay plans
- What's included with Play Enterprise?
- What's included with Play Premium?
- What's included with Play Pro?
- What's included with Play Plus?
- Which Play memberships are available monthly?
- Managing your membership
- Refunds Process การขอคืนเงิน
- Renewals and upgrades
- Downgrading your subscription
- Lapsing from paid membership to Basic membership
- Cancel your subscription
- Mobile in-app subscriptions
- Payment
- Accepted payment methods
- Change or remove your payment method
- Sales tax, VAT, and GST ภาษีในประเทศไทย
- Purchase history and receipts
- Discounts and Programs
- Account Settings
- Trouble accessing your account
- Transferring videos from one account to another
- Updating your email address
- How to update your password
- Managing team members on your account
- Managing email notification settings
- Getting Help
- How to contact us
- System Requirements for viewing, browsing, and apps
- Languages supported on StreamPlay
- Special circumstances
- Additional Offerings
- For Hire Marketplace
- Music Store
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Managing and Organizing Videos
This section of the help center covers everything to do with managing your videos. Here you'll find a walkthrough of ...
- Video Manager
- The video manager
- Showcases
- Search Engine Optimization (SEO) with showcases
- Sending a showcase to a custom TV channel (Roku, Fire TV)
- Folders
- Slack integration
- Profile Page
- Managing your StreamPlay profile
- Profile page FAQ
- Privacy Settings
- Privacy settings overview
- Changing the privacy settings of your videos
- Privacy of videos in collections and review pages
- Private Mode for your account
- Collections
- Channels
- Portfolios
- Groups
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Uploading to StreamPlay
Here, you'll find resources for all the different ways to upload to StreamPlay, as well as how to troubleshoot variou...
- Uploading Basics
- Preparing to upload
- Weekly upload quota and total storage limits
- Uploading on a team account
- Replacing a video
- Using the StreamPlay Record Chrome extension
- Uploading HDR and Dolby Vision videos
- Compression Tutorials
- Exporting from Final Cut
- Video and audio compression guidelines
- Exporting from Adobe Premiere Pro
- Transcoding and exporting from Compressor
- Exporting from iMovie
- Microsoft PowerPoint
- Uploading / Conversion Problems
- Troubleshoot uploading problems
- Troubleshoot conversion problems
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Live streaming on StreamPlay
This is the home for all live streaming-related articles on the StreamPlay Help Center.
- Getting started with Live
- Introduction: How to go live using StreamPlay
- Live FAQs
- Streaming Best Practices
- Recommended network configuration for streaming
- Network and browser requirements for viewing streams
- Free demo for StreamPlay Live
- Simulcasting to Social Destinations
- Simulcast overview
- Simulcast to Facebook
- Simulcast to YouTube
- Schedule and simulcast live events to LinkedIn
- Simulcast to Twitch
- Simulcast to Twitter
- Live Features
- Preview your stream before going live
- Changing the privacy settings of your Live videos
- Stream health monitoring
- Enabling, disabling, and moderating chat
- Live polls
- Advanced workflow for manually captioning events
- Live Analytics
- Live Analytics overview
- Limitations with live analytics
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Watching Videos
This section gives you an overview of the video watching experience on StreamPlay. You'll find in the "Playback" sect...
- Playback
- Playback quality and buffering issues
- Flash player deprecation
- Inline playback on mobile
- Starting playback at a specific timecode
- Fullscreen button missing from the player
- Troubleshoot player error messages
- Browsing StreamPlay
- Comments, Likes, and Watch Later
- Reporting abuse and violations
- Staff Picks and other things to follow
- On-site notifications
- Forums
- TV viewing
- Supported TV app platforms
- Activate and log into StreamPlay TV apps
- AirPlay and Chromecast
- Apple TV
- Android TV and Amazon Fire TV
- iOS mobile app
- iOS mobile app requirements
- iOS app viewer features
- iOS app creator features
- Delete the StreamPlay iOS app
- Android mobile app
- Android mobile app requirements
- Android mobile app viewer features
- Android mobile app creator features
- Android Instant App
- Delete the StreamPlay Android mobile app
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Legal FAQs
This is the center for any and all legal questions around StreamPlay and its usage, including copyright, fair use, DM...
- Copyright Law and Infringement
- What is a copyright?
- What does it mean to hold a copyright?
- Do I have to register my copyright with the government?
- Do I have to include a copyright logo (©) to maintain my copyright?
- Can I use someone else’s copyrighted work in my own work?
- Are my videos safe from piracy?
- Trademark
- What is a trademark?
- Do trademark owners also own the custom URL for their trademarked terms on StreamPlay?
- How do I submit a trademark infringement complaint?
- How does StreamPlay handle trademark complaints?
- Miscellaneous legal
- Warning about Recruiting Scams
- Will StreamPlay Enter into a Data Processing Agreement?